5 easy steps to increase your knowledge and book of business

As a LinkEx TMS LTL rep, you want to offer the latest technology in transportation management software that gives you and your customers EVERYTHING needed to quote, ship, and track freight without logging into multiple web browsers.

Customers are looking for better ways to streamline shipments with seamless LTL tracking and freight protection. They rely on the LinkEx TMS because they want the convenience of having everything from their multiple carrier quote options to electronic BOLs in a single web platform.

Take advantage of these training resources to improve your LTL knowledge and increase your sales opportunities. We offer additional training to get you up-to-speed faster and invite you to review the Get Started Guide and Schedule a Meeting Now to walk through the five steps of success.

Thank you,

Max Foster

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Maximize customers. Maximize profits.

LinkEx TMS allows you to manage more customers, minimize phone calls, and maximize profits. Get more customers shipping on your LTL platform by following these 5 steps. The steps are available in video format as well as complimentary materials that will improve your book of business by getting you more shippers shipping faster than ever before.

 

Step 1: Identify Target Accounts

We'll help you identify new target accounts that will improve your sales opportunities.

Learn about:

  1. Accounts that your carrier is not the primary carrier or limited shipping
  2. Accounts you invited but never adopted
  3. Anyone who is using multiple carrier websites to quote or dispatch

 

Step 2: Find Your Customer Pain Points

The LinkEx TMS is packed with features and benefits that resonate with shippers based on their individual needs or pain points.

Learn about:

  1. No more jumping to all your different carriers website for rates, tracking and dispatch
  2. Comparing all carriers on one page to view transit time
  3. All historical shipment history under one platform
  4. Our carrier wants a chance on all of your freight - we might surprise you
  5. Broker technology that customers had to pay for is now free
  6. Over 100 LTL carriers that can be set up within minutes
  7. Chat with and platform expert online (response time is within minutes)

 

Step 3: Explaining the TMS

The LinkEx TMS can help you find customer pain points and give you access to tracking and reporting analytics that can help customers manage their shipments better. Even more impressive is that this full featured platform will reduce tracking inquiry calls.

Learn about:

  1. How are you getting rates? How do they dispatch?
  2. How do they track and trace or do they even bother tracking? Do they send out tracking notifications?
  3. Do other personnel need visibility? Accounting Team?
  4. How do they create their BOL and labels?
  5. How do you manage your product list?

 

Step 4: Invite a Customer to Your TMS

Inviting a customer to your LinkEx TMS is the fastest way to get them started. 

Learn about:

  1. Get your customer on the phone or be in person
  2. Sent the invite while you are talking to your customer
  3. Invite email comes from support@mycarriertms.com
  4. Have your customer create a login and password
  5. Have your customer set up there other carriers and 'Click' on the chat icon to get help with a CS agent

 

Step 5: Follow up with Your Customers

Following up with your customers might be the most important step in this process. Check customer activity, get help in seconds, and access coaching resources with this step. 

Learn about:

  1. Login to your LinkEx TMS portal
  2. Check customer activity on your dashboard
  3. “Click” the chat icon to talk to your Customer Success Advisor (CSA) about:
  4. Questions about the platform? Finding customers pain point. Game plan closing your accounts.
  5. Access to coaching resources (videos and documents)

Want more information?

Here are additional resources to get more informed about the platform and sales enablement resources.  

LTL Learning

Customer Collateral

More Resources

Questions?

Chat now with one of our Customer Success Advisors.