Company Background

Alliance Chemical, an industry leader in chemical distribution, sought to optimize their shipping process through technology. Daniel Taki, an IT/Developer at Alliance Chemical, was tasked with finding a solution that would streamline operations and improve the efficiency of their logistics. Daniel’s journey with MyCarrier began with a mission to overcome the limitations of their previous transportation management system (TMS).

The Challenge

The initial hurdle was their old TMS’s inability to integrate with Alliance Chemical's fulfillment software, Shipstation, due to the absence of an accessible API. This limitation forced Alliance Chemical to rely on manual data entry and hindered their ability to handle specialized shipping requirements. The company needed a TMS that could:

  • Integrate seamlessly with Shipstation to automatically populate shipment fields.

  • Accommodate complex shipment needs, including hazardous materials and shipments with customizable container compositions.

  • Integrate with QuickBooks to improve the accuracy and speed of invoicing

  • Improve the efficiency of shipping and invoicing processes across teams.

The Solution

After extensive research, Alliance Chemical found that MyCarrier checked all the boxes. Not only did it provide easy integrations, but it also came equipped with specialized features to handle hazmat shipments and customizable container management. MyCarrier’s flexibility and ease of integration allowed Alliance Chemical to link MyCarrier with their fulfillment software, Shipstation, significantly reducing the amount of manual work required in shipping.

The company also leveraged MyCarrier’s robust API integration to connect with QuickBooks Online and their custom front-end web application. This setup empowered the team to:

  • Automate hazmat shipment data by linking each chemical product to its Department of Transportation (DOT) freight information.

  • Enable graphic shipment arrangement, converting visual shipment layouts into API-ready quotes.

  • Update their accounting system as shipments were processed.

These automated processes eliminated the need for in-depth shipping knowledge among staff, allowing anyone to quickly arrange shipments and place orders with accuracy.

Results

With MyCarrier, Alliance Chemical experienced transformative results:

  • Reduced Time to Ship: MyCarrier reduced Alliance Chemical’s order-to-invoice process time by 40%, drastically cutting down on manual entry and shipping prep.

  • Cost Savings: Alliance Chemical observed a 25% reduction in monthly freight costs.

  • Improved Efficiency: Freight shipping became so streamlined that teams no longer had to actively think about it, freeing them to focus on other tasks.

  • Enhanced Customer Satisfaction: MyCarrier’s efficiency enabled Alliance Chemical to ship orders within a day or two, significantly improving delivery timelines and customer satisfaction.

25%

Percentage saved on freight costs each month

"We can create shipments in no time. We barely even think about our freight now. We're happy. Our customers are happy."

 

-Daniel Taki

IT/Developer at Alliance Chemical

40%

Percentage of time saved on the end-to-end shipping process

Summary

By adopting MyCarrier, Alliance Chemical gained the robust tools they needed to improve efficiency, scale operations, and enhance customer satisfaction. Daniel Taki’s team now operates with reduced freight costs and quicker shipping times, benefiting from MyCarrier’s flexible integration capabilities and dedication to ease of use. For companies seeking to optimize shipping and streamline logistics, Daniel highly recommends MyCarrier TMS as an effective solution to simplify complex shipping needs.

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