How Allstate Rubber Simplified LTL Shipping with MyCarrier

Company Background

Based in Dalton, Georgia, Allstate Rubber is a family-owned manufacturer serving commercial flooring projects across the United States. With a small team managing LTL shipments across multiple carriers, efficiency and visibility are critical to keeping freight moving and customers informed.

The Challenge

Before implementing MyCarrier, Allstate Rubber managed every shipment through individual carrier websites. Quoting freight required entering the same shipment information into multiple portals, while tracking shipments and retrieving shipping documents meant constantly switching between systems.

Although the team had established processes, the manual work made shipping more time-consuming than it needed to be. Like many companies evaluating a transportation management system, they were initially hesitant to change.

The Solution

After seeing MyCarrier in action, the team recognized the value of managing every carrier through a single platform. Instead of logging into multiple websites, they could compare rates, book shipments, track freight, and access shipment documents from one location.

As adoption grew, the platform became a central resource for the entire team—not just the shipping department.

The Results

Faster Quoting and Shipment Processing

By centralizing carrier management, the team significantly reduced the time spent generating quotes and booking shipments. Pre-assigned PRO numbers also streamlined driver pickups, allowing shipments to move through the dock more efficiently.

Greater Visibility Across the Team

Shipment tracking is no longer limited to a single employee. Customer service representatives can independently check shipment statuses, retrieve delivery receipts, and answer customer questions without relying on the office manager. This gives the entire organization greater visibility into freight operations.

Simplified Freight Management

Features like the Address Book, saved accessorials, shipment history, and centralized shipment documents have helped reduce repetitive work while making it easier to ship to repeat customers and review freight invoices. As the platform has evolved, additional capabilities like color-coded shipment visibility and delivery receipts have continued to improve day-to-day operations.

A Partnership Beyond the Platform

In addition to the software, Allstate Rubber credits MyCarrier's customer support and onboarding experience as key reasons for its long-term success. From implementation to ongoing support, the team has consistently been able to get answers quickly and confidently adopt new features.