FAQ

Learn more about MyCarrier and get answers to the most common questions. 

What is MyCarrier?

MyCarrier is an LTL shipping platform that connects shippers directly with their carriers. The platform streamlines the entire shipping process — from quoting to invoicing — without relying on brokers, emails, or phone calls. Businesses use MyCarrier to save time, reduce costs, and improve visibility across every shipment.

How does MyCarrier reduce shipping costs?

MyCarrier helps companies lower freight costs by:

  • Allowing direct carrier access, avoiding broker markups

  • Comparing live carrier rates in real time

  • Catching invoice discrepancies with built-in freight auditing

  • Using analytics to optimize carrier selection and shipping decisions

 

Who should use MyCarrier?

MyCarrier is designed for SMBs and mid-market shippers who need a scalable solution to manage freight efficiently. Whether you ship a few pallets a week or hundreds per day, MyCarrier adapts to your business needs with automation, visibility, and direct carrier access.

How is MyCarrier different from a 3PL or freight broker?

Unlike a 3PL or freight broker, MyCarrier does not sit between you and your carriers. Instead, it provides a direct digital connection to your contracted carriers. This means:

  • You keep your negotiated rates

  • You maintain control of your carrier relationships

  • You gain full shipment visibility without added costs

How does MyCarrier improve shipping efficiency?

MyCarrier automates time-consuming manual tasks such as quoting, booking, tracking, and invoicing. With ERP integrations and centralized shipment management, businesses spend less time on administrative work and more time focusing on growth.

What kind of visibility does MyCarrier provide?

MyCarrier delivers end-to-end freight visibility through:

  • Real-time shipment tracking from pickup to delivery

  • Live rate comparisons across carriers

  • Centralized invoices and automated freight auditing

  • Analytics on carrier performance, shipping lanes, and costs

Does MyCarrier integrate with ERP or accounting systems?

Yes. MyCarrier integrates with leading ERP and accounting platforms, including NetSuite, Acumatica, and QuickBooks. These integrations eliminate duplicate data entry, reduce errors, and keep shipping, finance, and operations fully aligned.

How long does it take to implement MyCarrier?

Most businesses can begin using MyCarrier in days, not months. The platform is designed for easy setup, minimal training, and no heavy IT involvement.

How does MyCarrier help teams work better together?

By centralizing all shipping activity in one platform, MyCarrier eliminates silos between operations, customer service, and accounting. Everyone has access to the same real-time shipment data, documentation, and communications.

Can MyCarrier scale with my business?

Yes. MyCarrier is built to support businesses as they grow. From small shippers looking to move away from spreadsheets and emails to mid-market companies managing higher volumes, MyCarrier provides the automation, visibility, and analytics needed to scale confidently.