FlagShooter Saves 5+ Hours per Week with Quote-to-Payment Automation

Company Background

FlagShooter, a South Dakota-based manufacturer of utility marking flags and flag insertion tools, serves contractors, locators, and pipeline companies nationwide. With a lean and dedicated team, FlagShooter manages a high volume of shipments across multiple carriers to meet tight construction and utility deadlines.

As order volumes grew, so did the complexity of managing quotes, shipments, and invoices across multiple carrier websites — all while maintaining accuracy and keeping shipping costs low.

The Challenge

Before adopting MyCarrier, FlagShooter’s shipping process was fragmented and time-consuming. Managing shipments required jumping between multiple carrier portals, each with different terminology and formats. The team faced:

• Inconsistent bill of lading (BOL) layouts and accessorial terms across carrier websites.

• Manual quoting that required visiting each carrier site individually.

• Separate workflows for dispatching, tracking, and invoicing.

• Limited visibility into shipments, carrier invoices, and payment statuses.

• Time-intensive Excel-based invoice management and manual payment processing.

As customer demand grew, the inefficiencies began to weigh heavily on the team — costing hours each week and creating opportunities for human error.

The Solution

After being introduced to MyCarrier by their Saia LTL Freight representative, FlagShooter quickly discovered the value of having an all-in-one shipping management platform. The company now uses MyCarrier to manage every step of the freight lifecycle — from quote to payment — in one intuitive dashboard.

Key features that transformed their workflow include:

• Real-Time Rate Comparison: Instantly view side-by-side quotes from multiple carriers to choose the best rate and service level.

• One-Click Dispatching: Confidently send shipments to carriers knowing the process is instant and reliable.

• Automated BOLs, PRO Numbers & Labels: Eliminate manual entry and ensure accuracy across shipments.

• Live Tracking: Give customers visibility into delivery timelines without extra calls or emails.

• InvoiceHub & Precision Payments: Consolidate invoices, instantly catch discrepancies, and pay multiple carriers in minutes instead of hours.

• Team Collaboration: Multi-user access ensures everyone — from the warehouse to accounting — has accurate, up-to-date information.

The Results

Since implementing MyCarrier, FlagShooter has realized significant operational improvements and measurable savings:

• 5+ Hours Saved Per Week: Invoice management now takes minutes, not hours.

• Streamlined Accuracy: InvoiceHub reduces manual data entry errors and helps quickly identify discrepancies or overcharges.

• Faster Payments: Consolidated carrier payments ensure on-time, accurate billing with fewer headaches.

• Improved Team Efficiency: All users can access shipment data, saving countless internal communication loops.

• Better Carrier Relationships: Transparent, faster dispute resolution has strengthened communication with carrier reps.

• Scalable Growth: With a simplified, unified platform, FlagShooter can handle higher shipment volumes without increasing administrative workload.

  “We used to spend hours in Excel comparing quotes and paying invoices. Now it’s just click, click, click — pay. MyCarrier has saved us so much time and made everything easier.” — Cindy Parsley, Customer Account Manager, FlagShooter

Why it Matters

For FlagShooter, MyCarrier has simplified the entire freight process — from quote to cash — enabling their small team to operate with big-company efficiency. With one platform managing quotes, shipments, tracking, invoice audit, and payments, the company saves time, strengthens customer relationships, and positions itself for continued growth.