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Solving the Top 3 MOST Common Full Truckload Shipping Pain Points

Ideally, Full Truckload (FTL) shipping should be simple, with the aim of delivering your goods to customers in a cost-effective, efficient, and timely manner. Unfortunately, this isn’t always the case.

The reality is, FTL shippers face multiple pain points, from time-consuming BCC email chains that slow down the shipping process to losing out on the lowest rates because of inefficient quoting. 

Below, we discuss three common FTL pain points and how the MyCarrier platform can help shippers power past them.

1. JUGGLING FTL AND LTL SHIPMENTS IN SEPARATE SYSTEMS

Pain Point:

Managing Full Truckload (FTL) and Less Than Truckload (LTL) shipments using separate systems can be a real headache. It's like trying to keep track of two different playlists on separate music apps – it's frustrating and inefficient. When you're dealing with separate systems, it's tough to get a clear picture of what's going on with all your shipments. You end up bouncing back and forth between platforms, which wastes time and often leads to mistakes. 

Solution:

Integrating FTL and LTL shipments into one system is like merging all your playlists into a single app – it's simpler, smoother, and way less of a hassle. That's what MyCarrier's new Truckload capability does. With this feature (MyTruckload), you can manage both LTL and FTL booking flows in one system. This results in seamless workflows and provides access to detailed information for ALL your shipments.

2. RISING COSTS

Pain Points:

Typically, FTL shippers have to communicate with several providers each week (and sometimes each day) to find their desired rates. Often, this involves time-consuming BCC email chains and visiting several provider websites to find the lowest quote. This manual process can lead to paying higher rates and losing out on potential savings.

Solution:

With MyTruckload, you can send quote requests to all of your providers and choose the rate and route that works best for you - all in one platform. You’re able to directly tender your load, reducing manual effort and time spent on coordination. Generating and sending quote requests to your preferred truckload providers simplifies the quoting process and facilitates better cost management.

On top of this, the data provided from each shipment allows you to gather valuable information and keep track of previous rates. You can easily access your shipment info and download BOLs within the MyCarrier platform, providing a single repository for all your truckload shipments. 

This enables shippers to see price discrepancies and keep tabs on provider relationships, leading to better cost planning.

3. UNHAPPY CUSTOMERS

Ultimately, the goal of a shipper is to make sure customers get their goods in an efficient and timely manner. Ensuring a prompt and safe delivery is the primary factor of success in the shipping business. Unfortunately, there are everyday events that prevent this.

One of these obstacles is a manual dispatch process. The time it takes to quote, communicate with capacity providers, and create and share critical documents can substantially slow down the shipping process.

Solution:

MyCarrier’s tendering capabilities enable shippers to book quickly and efficiently - across all your providers. The shipping data (including essential digital documents) are shared with the capacity provider AND the customer earlier. With MyTruckload tendering, chosen providers are selected, and essential information is digitally shared, allowing carriers to pick up and deliver the shipments faster.

Another benefit of MyTruckload is being able to easily access your shipment details in one place. Having one place to manage all your truckload shipments means that multiple departments, including customer service, accounting, and sales easily view shipment details. With this increased visibility, shippers can ensure that all departments AND all customers are on the same page.

Ultimately, MyTruckload leads to proactive customer communications and most importantly, on-time deliveries.

SUMMARY

MyTruckload gives power back to shippers, allowing them to save time and money with a simpler, more efficient shipping process.